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FAQ

  • What does "vegetable raw material" (non-food) mean?

    The sale of Artemisia Annua as a food or dietary supplement is currently not permitted in Germany and the EU. The reason for this is the so-called Novel Food Regulation of the EU from 2015. It regulates the import and sale of products that were only sold in small quantities in Europe before May 15, 1997. Artemisia annua (annual mugwort) per se is not prohibited or even harmful to health. Neither the cultivation, the sale of the plant itself nor the processing are prohibited. What is currently not allowed, however, is the designation and marketing of Artemisia Annua as a “dietary supplement” within the EU. Our Artemisia Annua extract is a pure plant raw material, expressly without intended use for oral consumption (no food or food ingredient)! Please note this when using / processing the raw material. It is a pure vegetable raw material (extract 30: 1) 54 g, which is individually portioned in capsules of 450 mg each. Without intended use for oral consumption and not suitable for consumption. The capsules are easy to open and the contents can be used as intended. Artemisia is traditionally used as incense, among other things.
  • Where are the products made?

    Our family company works with strong national partners. Our products are only produced in Germany according to the highest European and national food standards.
  • Where do the raw materials come from?

    The origin of our selected raw materials varies from raw material to raw material. So the origin can be from Asia (Japan, India, China), South America as well as Europe. We obtain current analysis certificates from our raw material suppliers and producers for each batch. Some of the raw materials come from organic farming.
  • How do the products have to be stored?

    Keep the products out of the reach of small children. Please store the product in a dry place, protected from light and not above 25 ° C.
  • What is hydroxypropymethyl cellulose?

    This is the technical identification for the purely vegetable capsule shell; and thus the herbal alternative to gelatine capsules.
  • Do you use gelatin, magnesium stearate or microcrystalline cellulose?

    No! As a matter of principle, we do not use gelatine, magnesium stearate or microcrystalline cellulose.
  • Do you use fillers and the like?

    We only use certified raw materials and products without undesirable additives. Without artificial additives or preservatives. Without stabilizers or release agents such as magnesium stearate. Gluten-free, sugar-free, lactose-free, GMO-free. For easier encapsulation, we use natural substances such as rice flour or high-quality MCT oil for some products. Just pure nature ... - no fuss.
  • What materials are your cans and packaging made of?

    We use purely vegetable capsule shells for our capsules. The capsules are filled in food-safe, white and BPA-free PET jars. We do not use glass bottles because a lot more energy is used in production, which means that the CO2 emissions during manufacture are many times higher. In addition, glass is heavier and a significant part of the products is damaged during transport, which in turn causes more waste. We use shipping packaging made from 90% recycled materials in our shop. The shipping packaging itself is 100% recyclable and we use water-based inks for printing. Our products are recycled in the dual system "Der Grüne Punkt".
  • Are the products also suitable for animals?

    Our products are not designed for animals.
  • Where can I buy your products?

    You can find our products in our online shop, on amazon and soon in pharmacies with phytothek and in stationary trade.
  • Where are you delivering to?

    We deliver within Germany, Austria and many EU countries. You can find details in our service area.
  • How can I pay with you?

    We offer comprehensive payment options such as credit card, instant transfer, Klarna, PayPal etc. You can find details in our service area.
  • How can I order from you?

    You can order via our online shop, by phone, fax or email.
  • Are there any discounts?

    Yes, there are certain promotional and promotional discounts. E.g. there is a discount of 10% if you are new to our newsletter. For larger orders, ask us about volume discounts.
  • How much are the shipping costs?

    We deliver free of charge within Germany and a flat rate of € 7.95 within the EU.
  • How fast is delivery?

    We deliver within 2 to 3 working days within Germany and within 5 to 7 days within the EU. You can find details in our service area.
  • How are you sustainable?

    We have our products manufactured in Germany alone and support sustainable projects on site. We use shipping packaging made from 90% recycled materials in our shop. The shipping packaging itself is 100% recyclable and we use water-based inks for printing. Our products are recycled in the dual system "Der Grüne Punkt". Herbal dietary supplements do not require an instruction leaflet. therefore we consistently do without outer packaging and package inserts. Because what is the best packaging? We can't find any packaging! Our products are securely packaged, but reduced to the bare minimum. That saves rubbish and protects the environment. Our products are highly dosed and designed for a longer supply. This saves constant re-ordering and reduces deliveries. This can even be optimized with our volume discounts.